Organizational development at flagship coal mines

Case Studies

Organizational development at flagship coal mines

Increasing throughput at two operations, plus integrating an Employee Engagement Program were objectives set by a U.S. coal producer. Both required a change in behavior and attitude at all levels within the organization.During the Gap Analysis, samples from various levels and operations were taken using a variety of inquiry methods to ensure triangulation of results. Communication, training, and development programs resolved many of the issues.

Activities in this case study include:

  • Gap Analysis and Methodology
  • Employee Engagement Analysis
  • Utilization of Employees Survey
  • Organizational Culture Survey
  • Information Cascading Assessment

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