Voice of the Workforce
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Voice of the Workforce
Implementation Engineers works with clients to survey the workforce through various methods to develop Voice of the Workshop feedback in order to identify organizational gaps and develop resulting improvements. These tools, such as surveys and focus interviews, serve as valuable feedback for gathering qualitative and quantitative data directly from the client workforce to gain a deeper understanding of the organization's dynamics. The data collected is analyzed to unveil meaningful insights, identify emerging patterns, and discern trends that collectively narrate the organization's unique story. By contextualizing this data within the broader organizational landscape, valuable information is gleaned regarding organizational effectiveness, cultural nuances, and areas for improvement.
Eight categories analyzed across six departments
Workshops conducted to develop action plans
Project teams launched
IX® in Action
Implementation Engineers conducted a comprehensive organization-wide survey for a prominent US Chemical Manufacturer. The findings highlighted the necessity to fine-tune and validate recent organizational structure changes, enhance communication strategies and change management practices, redefine mechanisms for cross-functional communication, align capabilities with future role requirements, clarify and communicate accountabilities and responsibilities, establish methods to measure goal/KPI achievement, and provide coaching to support individuals in effectively navigating their respective levels of work complexity. Activities during IX® included:
- Conducted 12 question survey across eight organizational effectiveness categories
- Analyzed, compiled and reported survey results to the Leadership Team with key findings highlighted and corresponding actions identified
- Conducted departmental workshops to determine how the results translated into each area’s context and required actions
- Developed actionable project plans for each department and allocated project teams against these actions
- Co-developed with the client specific organizational tools, including requisite organizational design, RACI, and coaching plans
