Performance excellence is a benchmark for any business that is striving hard to keep their clients and shareholders happy. Would’nt that be wonderful, if we use the right ways to attain Performance Excellence?
Enhancing the performance in supply chain, asset reliability or product development will play a major role in driving Performance Excellence for your organisation.
At Implementation Engineers, we help you build a Performance Excellence culture that puts into effect, innovative and systemic improvements that work together to support the value stream.
Below are the sections, we will be discussing in this post. And yes! Do not miss out the last section where we have a valuable resource, which you would not want to miss! Keep Reading!
- Operational Excellence Landscape
- ROI on Performance Excellence
- Implementation Methodologies
- The enCompass Framework
- Role of Leadership
Operational Excellence Landscape
Internal OpEx is Necessary But Not Sufficient
- Many locations with similar challenges, but variable results and talent positions
- OpEx group has limited resources with many places to go and issues to solve
- One to three days onsite can help with sharing best practices
- Limited stickiness and variable follow-up
- Old system takes over again quickly
- New vision needed by ‘experienced” ops and maintenance leaders
- They have been through this before and did not improve ops
- Greater number of locations, lower effectiveness and overall progress.
- Coaching for change requires a new way of approaching the plant ops, maintenance, quality, customers, scheduling and people selection and development
- Installing a HPM system requires new vision, new measures, intensive training, new routines, practice AND talent assessment
Current Landscape
1. Everyone has some level of Operational Excellence
- Strategy: More vision than strategy
- Good processes and documentation often exists
- People have been assigned
- Good toolbox (lean, 6 sigma, kaizen, asset strategy, change management)
- Operating system
2.Not sustainable
What Leaders Want
- Financial results – realtime performance, money is often lagging
- Change in their people
ROI on Performance Excellence
-
Industry dependent financial returns
- Mining: 5 to 10 ROI 3 months
- Continuous processes 2 to 5 ROI 6 months
- Discrete manufacturing 2 to 5 ROI 6 months
- Higher knowledge and lasting change
- Improved employee confidence and better work life
- Speed of implementation
Implementation Methodologies
- What is the business reason we are doing this? Lack of burning platform, drives support and commitment to initiative.
- Vision Clarity: Direction of ship. Include people, process, systems. Have targets, make it a priority (Don’t forget, PEOPLE, PROCESS, SYSTEMS)
- Strategy, Alignment and Structure
- Commitment and Performance – Insufficient Support
- Communication
- Measurement and PDCA: Make sure to self diagnose and continually improve (Performance Metrics, Systems to Convert Data to Information, People Development and Behavior)
- Other points (Culture = Gemba and Behaviours) I cannot see culture
The enCompass Framework
- Talk to the core phase and how it relates to proven methodologies
- Scalable from Company initiatives to focused projects
Role of Leadership
Management must be committed to create a new first quartile performance mentality and culture
- Some leaders cannot change
- Some leaders do not know how to change
- Some leaders will not change
Budget constraints should not limit immediate success opportunities
- Payback of at least 3:1 within a few months
- Minimal capex
Over to you
Its very important that you are the best in your business, like how your customers are best in theirs. At Implementation Engineers we strive hard to generate you Performance Excellence in all aspects of your business to provide your customers the lowest cost and the best Customer Experience.
And over to the valuable resource we highlighted in top!
We have the recording of the live webinar we conducted recently about this topic and you can signup to watch it and get more details about the same. Here is the link for our on-demand webinar video.
The coolest thing is our methodologies work for all industries and all environments. Want to know more? Contact Us