Organizational Effectiveness
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Organizational Effectiveness
Within the Maintenance & Reliability practice, Organizational Effectiveness is designed to ensure alignment, accountability and performance at each layer of the organizational structure, and to ensure we have appropriate structure, roles and spans of control in place. This involves the development or enhancement of a requisite (best fit) organizational framework in which job roles, goals and objectives at each departmental level are aligned to the organization’s strategy. Further, in the perspective of each individual, whether they are a technician, supervisor or manager, job roles, responsibilities and incentives are clear and understood. An effective organization is a developed structure with the proper expectations and performance management in place to support maintenance and reliability excellence.
Implemented future state RACIs in mill, mine, tech services and finance Performance evaluation system implemented
IX® in Action
Our client, a growing silver and gold producer in the Americas, engaged with IE to implement Asset Performance Excellence Organizational Effectiveness. There was a lack of accountability and well defined roles and responsibilities and measures were not aligned to performance expectations. During IX®, the following improvements were executed:
- Developed full vertical and horizon accountability mapping with RACI and cross functional relationships
- Implemented performance measures aligned to all roles in the organizational structure
- Developed, communicated and trained performance management process and procedures
- Created job profiles for each unique position which included appropriately levelled skills and behavior profiles linked to selection, skills development and succession planning
- Developed, communicated and trained job profiling process and procedures
